This Privacy Policy explains how x11com collects, uses, stores and protects personal data in connection with your use of our online betting information platform.
These highlight cards are a plain-English summary only and do not replace or supersede the full legal text below. Please read the complete policy for binding obligations.
x11com collects limited technical and usage data through standard web analytics tools. We do not operate account registration and do not collect financial data, CNIC numbers or payment credentials directly.
x11com applies industry-standard security measures including HTTPS encryption, access controls and regular security reviews to protect any data processed in connection with platform use.
Users have rights to access, correct, restrict and request deletion of personal data we hold. Requests can be submitted by email to our support address. We aim to respond within 30 days of receipt.
x11com uses cookies and similar tracking technologies to understand how users interact with the platform, improve content and measure page performance. Users can manage cookie preferences in browser settings.
x11com does not sell personal data to third parties. Limited technical data may be processed by analytics and infrastructure providers bound by data processing agreements. No personal data is shared with gambling operators on your behalf.
This Privacy Policy may be updated from time to time. Material changes will be reflected in a revised "Last Updated" date. Continued use of the platform after an update constitutes acceptance of the revised policy.
x11com ("x11com", "we", "us", "our") operates the website located at https://x11com.cam (the "Platform") — an English-language online betting information and comparison resource primarily serving Pakistani users and international visitors interested in sports betting, online casino gaming, bonus comparisons and responsible gambling guidance.
This Privacy Policy ("Policy") describes the types of personal data that x11com may collect, the purposes for which it is processed, the basis on which it is processed, how long it is retained, with whom it may be shared, and the rights available to individuals in connection with their personal data.
x11com is an information platform only. We do not operate a casino or sportsbook, do not accept deposits, and do not process financial transactions. Any personal data submitted by Users to Third-Party Operators via links on this Platform is governed exclusively by the relevant operator's own privacy policy, not this document.
By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.
For the purposes of this Policy, the following terms carry the meanings set out below:
x11com is the Data Controller for personal data processed in connection with Platform use. Contact details for data-related enquiries are provided in Section 16 (Contact Us) of this Policy.
x11com does not designate a formal Data Protection Officer (DPO) at this time. Data protection enquiries should be directed to the support email address listed in Section 16.
x11com collects limited categories of data in connection with Platform use. Because x11com does not operate an account registration system, it does not directly collect names, CNIC numbers, financial data or payment credentials. The categories of data that may be collected are set out in the table below:
| Category | Examples | Collection Method |
|---|---|---|
| Technical Data | IP address, browser type, operating system, device type, screen resolution | Automatically via web server logs and analytics tools |
| Usage Data | Pages visited, time on page, navigation path, referral URL, session duration | Automatically via analytics cookies and scripts |
| Cookie Data | Session identifiers, preference cookies, analytics cookies | Placed on device upon Platform access (see Section 7) |
| Communication Data | Email address, message content, subject matter | Voluntarily provided when contacting x11com support by email |
| Aggregated / Anonymised Data | Statistical usage reports, demographic trends (non-identifiable) | Derived from technical and usage data; cannot identify individuals |
x11com does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, biometric data or financial account details. If any such data is inadvertently received — for example, in a support email — it will be deleted promptly and not used for any purpose.
Where x11com processes personal data, it does so on one or more of the following lawful bases:
Where processing is based on consent, Users have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
x11com uses collected data for the following purposes:
Technical data — including IP addresses and device identifiers — is used to deliver the Platform to your device, diagnose technical errors, prevent abuse and maintain platform security. This processing is necessary for the legitimate interest of operating a functional and secure information service.
Usage data is analysed in aggregated form to understand which pages are most useful to Pakistani users, identify content gaps and improve the overall quality and relevance of Platform content — including guides on PSL betting, cricket odds, bonus terms and responsible gambling resources.
Where you contact x11com by email, your email address and message content are used solely to respond to your enquiry and maintain a record of support interactions. Email addresses collected in this way are not used for unsolicited marketing communications.
x11com may process and retain data as required to comply with applicable legal obligations, including responding to lawful requests from competent authorities.
x11com does not:
Cookies are small text files stored on your device when you visit a website. They allow websites to recognise your device on return visits, remember preferences and collect usage statistics. x11com uses cookies and similar technologies including local storage and pixel tags.
Users can manage cookie preferences through their browser settings. Most modern browsers allow you to view, block or delete cookies. Blocking strictly necessary cookies may impair Platform functionality. For instructions specific to your browser, consult the browser provider's help documentation.
Disabling analytics cookies does not affect your ability to access Platform content but does limit x11com's ability to understand and improve the user experience for Pakistani users.
x11com engages third-party service providers who process data on our behalf in connection with Platform operation. These may include:
All service providers are required to process personal data only as instructed by x11com and in accordance with data protection obligations. x11com does not authorise service providers to use personal data for their own purposes.
x11com does not transfer identifiable personal data to Third-Party Operators. If you navigate from x11com to a Third-Party Operator's website, any personal data you provide to that operator is governed by that operator's own privacy policy. x11com is not responsible for the privacy practices of Third-Party Operators.
x11com may disclose personal data to competent authorities, regulators, courts or law enforcement agencies where required to do so by law or in response to a valid legal order. x11com will, where permitted, notify affected Users of such disclosures.
In the event of a merger, acquisition, restructuring or sale of assets involving x11com, personal data held by x11com may be transferred to the successor entity. Users will be notified of any such transfer and any material change to the terms of this Policy.
x11com does not and will not sell, rent or trade personal data to any third party for commercial purposes.
x11com retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Applicable Law. The following general retention periods apply:
When data is no longer required, x11com will delete it securely or anonymise it so that it can no longer be attributed to an identifiable individual.
x11com takes the security of personal data seriously and implements appropriate technical and organisational measures to protect data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. x11com cannot guarantee absolute security of personal data and Users access the Platform and transmit information at their own risk.
In the event of a personal data breach that is likely to result in a high risk to User rights, x11com will take prompt steps to contain the breach and, where required by Applicable Law, notify affected Users and competent authorities.
x11com may transfer personal data to, or process it in, countries outside Pakistan. Some service providers engaged by x11com may operate servers located in the European Union, United Kingdom, United States or other jurisdictions with differing data protection frameworks.
Where personal data is transferred internationally, x11com takes steps to ensure that appropriate safeguards are in place — for example, by engaging providers that adhere to recognised international data protection standards or binding data processing agreements.
Pakistani users should be aware that data protection standards in the receiving jurisdiction may differ from those in Pakistan. x11com cannot guarantee that foreign courts, regulators or security services will not seek access to personal data held in other jurisdictions.
The Platform is strictly intended for adults aged 18 years or over — or the higher minimum age required by the relevant gambling operator's licence jurisdiction. x11com does not knowingly collect personal data from minors. If we become aware that personal data from a person under the applicable minimum age has been collected, we will delete it promptly.
Parents and guardians who believe their minor child has provided personal data to x11com should contact us immediately at the email address in Section 16.
Subject to Applicable Law, Users may have the following rights in relation to personal data held by x11com. To exercise any of these rights, please contact us using the details in Section 16. x11com will endeavour to respond within 30 days of receiving a valid request.
You may request a copy of the personal data x11com holds about you, together with information about how it is processed.
You may request correction of inaccurate or incomplete personal data held by x11com.
You may request deletion of personal data where processing is no longer necessary, consent has been withdrawn or data has been unlawfully processed, subject to legal retention obligations.
You may request that x11com restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is contested.
Where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, commonly used and machine-readable format.
You may object to processing of your personal data based on legitimate interests. x11com will cease processing unless compelling legitimate grounds are demonstrated.
x11com will not charge a fee for exercising any of the above rights unless a request is manifestly unfounded or excessive. In such cases, a reasonable fee may be charged or the request refused. x11com may ask you to verify your identity before processing a request.
x11com is primarily designed as an English-language information resource for users located in Pakistan, including users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. The following specific considerations apply:
x11com does not hold a gambling licence from the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any provincial gambling authority. Accordingly, x11com is not subject to supervision by Pakistani data protection or gambling regulators in the same way a locally licensed operator would be.
References to payment methods familiar to Pakistani users — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are made for contextual and educational purposes only. x11com does not collect, process or transmit any financial credentials associated with these services. Users who provide payment information to Third-Party Operators do so under those operators' own privacy and security frameworks.
Pakistan's legal framework for data protection is evolving. x11com applies reasonable international data protection standards in the absence of a comprehensive Pakistani data protection statute. Nothing in this Policy constitutes legal advice about Pakistani data protection law. Users with specific concerns about local data rights should consult a qualified legal professional in Pakistan.
x11com reserves the right to modify this Privacy Policy at any time to reflect changes in Platform operations, data processing practices, applicable legislation or best practice. Updated versions of this Policy will be published on this page with a revised "Last Updated" date.
Continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms. Where changes are material — for example, where x11com introduces a new category of data processing — x11com will provide additional notice through a site banner or equivalent mechanism where reasonably practicable.
Users are encouraged to review this Policy periodically, particularly before submitting any personal data to x11com in the course of support communications.
For all privacy-related enquiries, requests to exercise data subject rights, or concerns about x11com's data processing practices, please contact us by email. Email is the only supported contact method. Please do not send sensitive financial information by email.
Platform: x11com
Website: https://x11com.cam
Data Privacy Enquiries:
Language: English preferred. Urdu correspondence may also be supported — please confirm availability via initial email.
x11com endeavours to acknowledge all data-related enquiries within 5 business days and to provide a substantive response within 30 days. Complex requests or those requiring verification may take longer; Users will be notified where this is the case.
Your privacy and data security matter to us. Explore the rest of the platform with confidence — honest guides, transparent bonus comparisons and responsible gambling resources, all in plain English for Pakistani users.
Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Please gamble responsibly.